Website accessibility

Accessibility statement for the Rowling Care website

This accessibility statement applies to www.rowling-care.org.uk

This website is run by the Anne Rowling Regenerative Neurology Clinic which is part of the University of Edinburgh. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • images of text is used to convey some information instead of text itself
  • not all it can be difficult to tell where you have navigated to by keyboard only
  • the line height of some text is not sufficient
  • there is scrolling content that cannot be paused, stopped or hidden

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: anne.rowling.clinic@ed.ac.uk
  • call: Sorry, we are unable to accept telephone calls as we are working remotely due to the coronavirus pandemic.
  • write to:
      • Communications Team
      • Anne Rowling Regenerative Neurology Clinic
      • University of Edinburgh
      • Chancellor’s Building
      • 49 Little France Crescent
      • Edinburgh, EH16 4SB

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on:

  • email: anne.rowling.clinic@ed.ac.uk
  • call: Sorry ,we are unable to accept telephone calls as we are working remotely due to the coronavirus pandemic.
  • write to:
    • Communications Team
    • Anne Rowling Regenerative Neurology Clinic
    • University of Edinburgh
    • Chancellor’s Building
    • 49 Little France Crescent
    • Edinburgh, EH16 4SB

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Contacting us by phone using British Sign Language Service

British Sign Language Scotland runs a service for British Sign Language users and all of Scotland’s public bodies using video relay. This enables sign language users to contact public bodies and vice versa. The service operates 24 hours a day.

British Sign Language Scotland service details


Technical information about this website’s accessibility

The University of Edinburgh is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The full guidelines are available at:

Web Content Accessibility Guidelines version 2.1


Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Images of text is used to convey some information
    • This fails WCAG 2.1 success criterion 1.4.5 – Images of text
  • Visual information to identify user interface components, such as keyboard focus, do not always have a sufficient contrast ratio.
    • This fails WCAG 2.1 success criterion 1.4.11 – Non-text contrast
  • The line height of some text is not at least 1.5 times the font size­­­
      This fails WCAG 2.1 success criterion 1.4.12 – Text Spacing
  • There is content that has moving, blinking or scrolling information that starts automatically, and is presented in parallel with other content, and does not have a mechanism for the user to pause, stop or hide it
      This fails WCAG 2.1 success criterion 2.2- Pause, Stop and Hide
  • When operating the keyboard focus indicator is not always visible.
      This fails WCAG 2.1 success criterion 2.4.7 Focus Visible

Wherever possible a complete solution or significant improvement will be in place by July 2021 where the issues are within our control.

Disproportionate burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content that’s not within the scope of the accessibility regulations

At this stage we have not identified any content that is out with the scope of the accessibility regulations.


What we’re doing to improve accessibility

We will continue to work with the website developers to address these issues and deliver a solution or suitable workaround and correct issues directly where they are under our control.

We will continue to monitor system accessibility and will carry out further accessibility testing as these issues are resolved. However, due to the complex nature of the information displayed it may not be possible to resolve all accessibility issues. If this is the case, we will ensure reasonable adjustments are in place to make sure no user is disadvantaged. We plan to resolve the issues that are within our control and which have been identified above by July 2021.


Preparation of this accessibility statement

This statement was prepared on 3 September 2020. It was last reviewed on 21 September 2020.

This website was last tested on 21 September 2020. The test was carried out by the Anne Rowling Clinic Communications Manager in July, August and September 2020 by reviewing all of the pages and content on the website.

We also tested the website using an automated web accessibility checker produced by www.littleforest.co.uk.